Where to find replacement parts
Parts follow the manufacturer, not the label: who makes which brand, the official parts channel for each, and what to have in hand.
Checked against the sources below on October 7, 2026
The short answer
Parts follow the manufacturer, not the label on the cabinet. Many brands are the same product under different names, and a store brand is built by somebody else. Find out who certified the unit, go to that company’s parts channel, and bring the model and serial number.
First: who actually made it
Every unit on the ENERGY STAR list names the company that certified it. For a manufacturer’s own brand that is no surprise. For a private label it is the answer you need: it tells you whose parts counter to call.
In the lookup, open any unit and go to the Parts & service tab. The first line reads “Certified to ENERGY STAR by …”, followed by that company’s official parts and literature links and a supplier search with the model number already filled in. Look up a model →Look up a model →
Brand by brand
Every link below goes to the manufacturer’s own site and was opened on the date at the top of this page. A brand is missing when we could not find and open an official page for it — not because it has no parts.
| Manufacturer | Brands | Official channels |
|---|---|---|
| Carrier | Carrier, Bryant, Payne | Totaline is Carrier’s parts brand for contractors; its catalog needs an HVACpartners sign-in. |
| ICP brands (a Carrier company) | Heil, Tempstar, Comfortmaker, Day & Night, Arcoaire, KeepRite, AirQuest | Heil, Tempstar, Comfortmaker, Day & Night, Arcoaire, KeepRite and AirQuest are the same product line under seven labels. There is no public parts lookup on the brand sites. |
| GREE | GREE, TOSOT, Kinghome | |
| York / Luxaire / Coleman | York, Luxaire, Coleman, Champion, Fraser-Johnston, Guardian, Evcon | The residential York site is on a Bosch domain (york.bosch-hcgroup.com). The ENERGY STAR list names Johnson Controls as the partner on these units. |
| Bosch | Bosch | |
| Mitsubishi Electric Trane HVAC US | Mitsubishi Electric, Trane / Mitsubishi Electric, American Standard / Mitsubishi Electric | |
| Rheem / Ruud | Rheem, Ruud | |
| Friedrich (a Rheem company) | Friedrich | |
| ACiQ / 1HVAC | ACiQ, 1HVAC, DIYCOOL | |
| Midea | Midea, MDV | |
| Trane / American Standard | Trane, American Standard, Ameristar, RunTru | |
| Lennox | Lennox | |
| Allied Air (a Lennox company) | Armstrong Air, AirEase, Ducane, Concord | No public parts page was found for the Allied Air brands. |
| Daikin / Goodman / Amana | Daikin, Goodman, Amana | No public parts lookup was found; the parts portal is a dealer sign-in. |
| Hisense | Hisense | |
| GE Appliances Air & Water | GE Appliances, GE, Haier | |
| Fujitsu / AIRSTAGE | Fujitsu | |
| LG | LG | |
| Samsung HVAC | Samsung | |
| MRCOOL | MRCOOL | |
| Pioneer (Parker Davis) | Pioneer | |
| Senville | Senville | |
| ComfortStar | ComfortStar | |
| DuraSTAR (Ferguson) | DuraSTAR | |
| Viessmann (a Carrier company) | Viessmann |
How manufacturers sell parts
Most OEM parts are not sold to the public. Two manufacturers say so in plain words:
“Carrier HVAC Parts are exclusively available through authorized Carrier dealers rather than direct-to-consumer.”
— Carrier
“SOURCE 1® HVAC Solutions does not sell parts directly to the general public. If you are not a distributor and wish to purchase service and aftermarket parts, your best alternative is to contact a local contractor or repair shop.”
Where a manufacturer runs its own supply stores — Trane Supply, Lennox Stores — the catalog can usually be searched without an account, and prices and stock need one.
Stores that sell across brands
Universal parts — capacitors, contactors, motors, igniters — are sold by general suppliers. These are the ones whose search we could test from a link:
| Store | Sells to | Try a search |
|---|---|---|
| Zoro | sells to the public | run capacitor 45/5 440V |
| Technical Hot & Cold Parts | parts counter open to the public | run capacitor 45/5 440V |
| United Refrigeration | catalog prices shown without an account | run capacitor (search by part, not by model) |
The large trade distributors are missing from this table only because their sites block automated checks, so we could not confirm a search link — your local supply house is still the usual first call.
What to have in hand
- The full model number and the serial number, from the nameplate. Parts change within a model, and the serial is how the counter finds the right revision.
- The manufacturer’s part number if the old part still shows it. That number, for that model and serial, is what decides what fits.
- For a universal part, the ratings printed on the old one — not a guess from its size.
R-410A parts are still made
The federal rule that took R-410A out of new systems does not apply to components. Outdoor units, coils and compressors for R-410A equipment can still be manufactured and sold, and must carry a label reading “For servicing existing equipment only”. Replacing a failed outdoor unit on an existing system is not a new installation. The rule, date by date →
Register the equipment — it changes the parts warranty
On several brands the length of the parts warranty depends on registering the equipment within a set number of days. Two examples, in the manufacturers’ own words:
“To the original owner, a 10-year parts limited warranty upon timely registration of new equipment. Warranty period is 5 years if not registered within 90 days.”
“Registered Limited Warranty lengthens the term of your warranty if your product is registered within 60 days of installation.”
No commissions
Sources
- ENERGY STAR Certified Heat Pumps — the “ENERGY STAR Partner” column — the company that certified each unit; how a private label is traced to its maker
- Carrier — How to get the right Carrier HVAC parts — parts sold through authorized dealers
- Source 1 HVAC Solutions — York, Luxaire and Coleman parts; not sold direct to the public
- Heil — Product registration and warranty — parts warranty term depends on registration within 90 days
- Trane — Warranty and registration — registered warranty needs registration within 60 days
- 40 CFR 84.58 — Labeling — the “For servicing existing equipment only” label on R-410A components
Federal rules change. This page reports what the sources said on the date above; the source is the authority, and state or local rules can be stricter. It is reference material, not legal advice and not installation guidance.